Account Questions
Can I create a direct debit from my Nominated Account to my InvestNow account from within InvestNow?
It is not possible to establish a Direct Debit (DD) for your InvestNow account. You can transfer money into your InvestNow Transaction Account by online bill payment or direct credit from your Nominated bank account.
How much interest does my InvestNow cash account earn?
Cash balances in InvestNow Transaction Accounts do not accrue interest. InvestNow receives the interest on any money held within the Transaction Account, which helps to pay costs associated with offering and operating InvestNow, including bank fees (for example, a $0.15 fee for each and every deposit by a customer) which are not passed on to…
What is a nominated account?
When you open your InvestNow account you are asked to provide the details of a nominated bank account (nominated account). You deposit money into your InvestNow Transaction account from your nominated bank account and when you withdraw money from InvestNow it is transferred to your nominated bank account. The nominated bank account must be under…
How do I pay for my Managed Funds?
InvestNow provides each customer with a Transaction account. You transfer money from your nominated bank account, into your InvestNow Transaction account and then use this money, once cleared, to pay for managed funds. You will need the details of the bank account, into which you will make the deposit, and your unique reference, so we…
What is the Transaction Account?
Each InvestNow account has a “Transaction Account” – it’s just like a bank account for money coming in and out of your InvestNow account. Currently no interest is paid to you on your balance within the Transaction Account. We receive the interest on any money held within the Transaction Account. This interest is used to…
What are the fees and costs?
InvestNow does not charge any account or administration fees (we do receive a distribution fee on Term Deposits, see FAQ here, and interest held in Transaction Accounts, see FAQ here). Any funds you choose to invest in have fund charges associated with them that are levied by the fund manager. The fund charges for funds…
Can I verify my identity offline?
There are two ways we can verify your identity. You can get either your passport or driver’s licence certified. You can find a list of who can certify the documents here and the certification needs to be within the last 3 months. You will also need to provide Proof of address e.g. utility bill or…
What are my responsibilities as a customer of InvestNow?
You should read the Client Agreement carefully to ensure that you understand all of the terms and conditions of your agreement with us. You should read the disclosure material for any fund before investing. We strongly recommend that you seek independent advice before making any investment.

